F.A.Q.’s
Here are some common questions about our services and products.
Shipping
How fast can we expect our order to ship?
A: Since packaging is a broad spectrum of products you can expect stock items as soon as next day and on the other side of it some custom products can take 9-12 weeks.
Do you charge for shipping?
A: It depends on what products we are selling you. For example, stock boxes and supplies can ship free next day anywhere in San Diego and LA counties if you meet the minimum order. Also, custom boxes made locally always include delivery to your dock.
Payments
What payments do you take?
A: We accept all major credit cards as well as standard term payment (on approved credit).
Do you use Purchase Orders?
A: We can accept purchase orders once terms have been approved.
Returns
What is your return policy?
A: On stock products typical returns must be done within 30 days and are subject to a 20% restocking fee.
Locations
Where are you located?
A: We are located at:
MDP Supply Incorporated
1030 Calle Sombra, Suite A
San Clemente, CA 92673-6266
(800) 587-7033 | [info@mdpsupply.com]
Still need help? Send us a note!
For any other questions, please write us at info@mdpsupply.com or call us at (800) 587-7033
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